General Data Protection Regulation (GDPR)
What the GDPR is
The GDPR is a new data protection law in the EU which describes how personal data should be collected, stored and processed.
The GDPR is a big improvement for customers by giving them insights into how their data is stored and processed.
What personal data we collect and why
When you register
- Email address: this is either the email address that you entered
yourself, or the email address that is associated with your Google or Facebook account. We use this
email to send you important information about your account and to prevent abuse of the
system by only allowing each email address to be used once.
- Username: this is the public visible username which is used by other
players in the game to identify you.
- Gender (optional): during the registration process you optionally enter
your gender. We use this information to award you with in game cosmetics which we think are
fitting for your gender. For example female users may receive more dress items, where as
male players may receive beard items.
- Locale: the language / region setting that is set on your device. We use this
information to match you with other players that speak the same language as you do.
When you make a purchase
- Google or Apple purchase order number: this information is used to prevent abuse of the system by allowing
each order to be used only once.
- IP address: in certain cases we record the IP address of your device to prevent abuse of the system. This information
is automatically deleted after 72 hours.
When you play a game
- Game chat: in certain cases the chat of a game is captured and stored. We use this information to validate reports
about abusive players. Game chats are automatically deleted after 90 days.
Where your personal data is stored
Personal data that you enter while using the app may be stored in data centers owned and maintained
by Amazon Web Services, Inc. (AWS) in the US. AWS is certified under the privacy shield and
complies with the GDPR
In addition some personal information may be stored in servers hosted in Frankfurt, Germany
which are operated by DigitalOcean, LLC.
You have the right to
Access your data: you can either view your personal data by opening the
app, or by sending us an email to firstname.lastname@example.org.
Update your data: in the settings of the app you can update your data. If
you have signed in with Google or Facebook and would like to change your email associated
with that account, you must change the email address on the corresponding Google or Facebook
Delete your data: in the settings of the app you can delete your account
and any data which belongs to it. This operation cannot be undone!
3rd parties with whom personal data may be shared
- Google Inc.: this app uses Firebase for various tasks, such as login /
registration and push notifications. Your email / Facebook / Google account information will
be shared with Google Inc. during the registration. More information about Firebase and
GDPR can be found here. In
addition Google Cloud by Google Inc. is certified under the privacy shield.
- Facebook Inc.: if you decide to login to the app with your Facebook account,
certain information may be sent to Facebook Inc. You can learn more about how Facebook processes
your data here.
While using the app you will have the option to use a online chat to communicate with other
players around the world. Information you write in the chat will also be stored in data
centers owned by Amazon Web Services in the US. Please keep this in mind when using the chat.
Changes to this policy
We reserve the right to make changes to this policy at any time by giving notice on this page.
It is recommended you visit this page frequently to stay up to date with any changes that may
If you have any questions or concerns about topics that have been covered here, please send us
an email to email@example.com.
Last changed: 08.10.2020